Serviceability comparison
| Design | Distributor pro | Distributor con |
|---|---|---|
| Type-C detachable pack | Swap battery module on RMA | Extra SKUs to stock |
| Built-in sealed cell | Fewer user parts | Whole-unit return more common |
| Field-replaceable | Lower warranty cost | Needs training + parts inventory |
| Non-replaceable | Simple UX | Higher scrap rate on battery faults |
Verify you are buying from a real factory with spare-part policy — see how to verify an LED mask manufacturer and MMZ01 specs.
FAQ
Does battery design affect UN38.3 paperwork?
Yes — files must match the shipped battery model and packing method.
Should I stock spare battery packs?
If the design allows field swap, stocking packs can cut RMA turnaround.
Can users charge while wearing?
Radiant manuals specify do not use while charging — confirm warnings in your market language.
What to put in the contract?
Spare parts list, warranty period, and who pays return freight.